Returns & Exchanges

At Berkley US, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange your product for something new.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in the original shipping box and include all tags, manuals, and accessories to ensure a smooth inspection process.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are covered.

• 4.
  Receive Your Refund

  Drop off your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.